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GreenCarLane Cookie Policy

1. Introduction

GreenCarLane values your privacy and is committed to being transparent about the technologies we use. This Cookie Policy explains how and why we use cookies, mobile identifiers, tracking URLs, log data, and similar technologies (collectively referred to as "cookies") on the GreenCarLane Platform. This policy supplements our Privacy Policy and provides detailed information about these technologies and your choices regarding their use.

2. What are Cookies?

Cookies are small text files that websites send to your computer or other Internet-connected device. They allow websites to recognize your device and store certain information about your preferences or past actions. Cookies cannot see who you are, what your name is, where you live, or whether the computer is used by one or more people. They also cannot spread computer viruses or other harmful programs.

3. Why GreenCarLane Uses These Technologies

We use cookies and similar technologies for various purposes, including:

  • Enabling you to use and access the GreenCarLane Platform and Payment Services
  • Facilitating and streamlining your access to the GreenCarLane Platform
  • Understanding how you navigate through and interact with our platform
  • Improving the GreenCarLane Platform based on user behavior
  • Serving tailored advertising
  • Showing you more relevant content
  • Monitoring and analyzing the performance and effectiveness of our platform and content
  • Enforcing legal agreements governing the use of our platform
  • Detecting and preventing fraud, enhancing trust and safety, cybersecurity, and conducting investigations
  • Supporting our customer service, analytics, research, product development, and regulatory compliance efforts

4. Types of Cookies We Use

4.1 Based on Lifespan

  1. Session Cookies: These cookies are temporary and expire when you close your browser.
  2. Persistent Cookies: These cookies remain on your device after you close your browser and can be used again in future visits.

4.2 Based on Function

  1. Strictly Necessary Cookies: These are essential for the basic functionalities of our website and cannot be turned off.
  2. Functional Cookies: These help us remember your preferences and provide a more personalized experience.
  3. Analytical/Performance Cookies: These help us understand how visitors interact with our website, allowing us to improve its functionality.
  4. Advertising/Targeting Cookies: These are used to make advertising messages more relevant to you.

5. Specific Cookies Used by GreenCarLane

| Cookie Name | Purpose | Type | Expiration |

6. Third-Party Cookies

Some cookies on our platform are placed by third parties. These may include:

  • Analytics providers (e.g., Google Analytics)
  • Advertising networks
  • Social media platforms (e.g., Facebook)

These third parties may use cookies to help us analyze how our platform is used, to serve targeted advertisements, and for other purposes. For more information about these third-party cookies, please refer to the respective third party's privacy policy.

6.1 Social Media Plugins

Our platform may use social plugins provided by third parties, such as Facebook's Like Button. When you use these plugins, information about your use of our platform may be sent to the third party. If you're logged into your account with the third party, they may be able to link this information to your account.

7. Your Choices and Control Over Cookies

7.1 Browser Settings

Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies. Instructions for managing cookie settings can be found in your browser's help section.

7.2 Mobile Devices

Your mobile device may provide settings to control cookies. Please refer to your device manufacturer's instructions for more information.

7.3 Opting Out of Specific Cookies

To opt out of Google Analytics, you can install the Google Analytics Opt-Out Browser Add-on.

For advertising cookies, you can visit:

  • Network Advertising Initiative's opt-out page
  • Digital Advertising Alliance's opt-out page
  • Your Online Choices (for EU users)

7.4 Cookie Consent Tool

You can manage your cookie preferences at any time using our Cookie Consent Tool, accessible when accessing the platform.

8. Consequences of Disabling Cookies

Please note that if you choose to disable cookies, some features of the GreenCarLane Platform may not function properly or at all.

9. Do Not Track Signals

Currently, the GreenCarLane Platform does not respond to "Do Not Track" signals due to the lack of a common standard for interpreting these signals.

10. Data Transfers and Storage

10.1 As GreenCarLane operates from Europe and provides services to North America, Australia, and India, we engage in cross-border data transfers. This includes data collected through cookies and other tools we use to enhance your experience and improve our services.

10.2 Cookies and Similar Technologies:

We use cookies and similar technologies to collect information about your browsing activities on our website. These technologies may transfer your data across borders as part of their functionality.

10.3 Cross-Border Transfers:

When you access our services from North America, Australia, or India, your personal data may be transferred to, stored, and processed in the European Economic Area (EEA) or other countries where we or our service providers maintain facilities.

10.4 Safeguards for Cross-Border Transfers:

To ensure that your personal data receives an adequate level of protection, we have put in place the following safeguards:

a) For transfers to North America (including the United States):

We rely on the EU-U.S. Data Privacy Framework for transfers to participating U.S. companies.

For non-participating companies, we use Standard Contractual Clauses approved by the European Commission.

b) For transfers to Australia:

We rely on the European Commission's adequacy decision for Australia.

We also implement additional contractual and technical safeguards as necessary.

c) For transfers to India:

We use Standard Contractual Clauses approved by the European Commission.

We implement additional technical and organizational measures to ensure compliance with Indian data protection laws.

10.5 Third-Party Tools and Services:

We use various third-party tools and services that may involve cross-border data transfers, including:

Analytics tools (e.g., Matomo, Hotjar)

Customer relationship management systems

Cloud storage providers

Payment processors

For each of these services, we ensure that appropriate safeguards are in place, either through the EU-U.S. Data Privacy Framework, Standard Contractual Clauses, or other legally recognized mechanisms.

10.6 Your Rights Regarding Cross-Border Transfers:

You have the right to request information about the specific safeguards we use for transferring your data outside the EEA. To exercise this right, please contact us using the information provided in Section 1.3.

11. Changes to This Policy

We may update this Cookie Policy from time to time. We will notify you of any significant changes by posting a notice on our platform or by other means as determined by us. The "Last Updated" date at the top of this policy indicates when it was last revised.

12. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us at:

Email: privacy@greencarlane.com

13. Region-Specific Provisions

13.1 European Union: We comply with the General Data Protection Regulation (GDPR) for all data processing activities, including cross-border transfers.

13.2 North America:

  • United States: We comply with the California Consumer Privacy Act (CCPA) and participate in the EU-U.S. Data Privacy Framework.

  • Canada: We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA).

    13.3 Australia: We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 and adhere to the requirements for overseas data transfers.

    13.4 India: We comply with the Information Technology Act, 2000 and its associated rules, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

    13.5 Other regions: We comply with local data protection laws in the countries where we operate, including but not limited to Brazil, Hong Kong, Indonesia, Israel, Japan, Malaysia, Mexico, Philippines, Singapore, South Korea, Türkiye, and UAE.

14. Additional Resources

For more information about cookies and online privacy, you may find these resources helpful:

  • AboutCookies.org
  • AllAboutCookies.org
  • Your Online Choices (European Interactive Digital Advertising Alliance)

Remember, you can always choose to use privacy-enhancing tools and practices, such as:

  • Installing a privacy-focused browser (e.g., Mozilla Firefox, Firefox Focus, Brave)
  • Using anti-tracking and ad-blocking browser extensions (e.g., uBlock, Ghostery, PrivacyBadger)
  • Utilizing privacy-friendly search engines (e.g., DuckDuckGo, Qwant)

Last updated: August 24, 2024